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APPLICATIONS PROCESSED IN ADELAIDE AND OTHER OFFICES IN AUSTRALIA: HEALTH & POLICE CHECKS AND COLLECTING YOUR VISA
Health Checks: The examinations must be conducted by Embassy Panel doctors only. If your application is lodged or processed at another office (eg. Adelaide Skilled Processing Centre, Perth Offshore BCS Centre, The Perth Offshore Parents Centre or the Sydney Offshore Business Centre) that office will provide you with the relevant forms and instruction if/when necessary.
If your application was submitted online on the Internet, you may be able to download electronic versions of the health checks forms in accordance with the instructions you will receive during the interactions you have with our e-Visa systems.
Israeli Police certificates:
Please do not apply for your Israeli police certificate before you lodge your application or invited to provide one by your Case Officer at the Department of Immigration and Citizenship (DIAC) in Australia. If your police certificate is received at our office and cannot be matched to an active application, the certificate will be destroyed as we are unable to hold it pending the lodgement of your application. You would then have to apply for a new one after you lodge your application.
The Israeli police does not give applicants their police certificates. The police certificates are forwarded directly to the Australian Embassy in Tel Aviv. It normally takes at least 3-4 weeks for the certificates to arrive at the Australian Embassy in Tel Aviv. The certificates are then checked electronically against applications in the various Processing Centres in Australia, including Adelaide and Perth, and forwarded directly to the relevant Processing Centre via the diplomatic mail UPON REQUEST from your Case Officer in Australia. This process may take at least another 3-4 weeks. Theoretically, it may take at least two months for the police certificate to reach your Processing Office in Australia. To ensure that your police certificate reaches your Case Office in DIAC, Australia, please ask your Case Office to request the certificate from our office by initiating/sending our office what we call "stream 1C referral" using the internal DIAC ICSE System.
For privacy and other operational reasons, we are unable to advise clients directly whether we have received their police certificates and when they were forwarded to Australia. If there are any significant delays or difficulties you should contact your Processing Centre in Australia directly and they will contact our office, if necessary.
Collecting your visa at the end of the process: When you receive written advice from the relevant Processing Centre in Australia that your visa has been granted and that you should contact our office to collect the visa, you should:
A - Send your passport/s and a copy of the grant letter via your travel agent through the Israel Tourist and Travel Agents Association (SHAAL). We will return your passport/s with the visa/s to your travel agent within 5 work days; OR
B – Post your passport, a copy of the grant letter and your full address and telephone numbers to our office by registered mail to: The Visa Section, Australian Embassy, PO Box 29108, Tel Aviv 61290. Please keep/note the registered mail tracking number and use it to monitor the location of your passport/envelope on the website of the Postal Service or your Post Office. Your passport/s and visa/s will be delivered back to you door to door at your cost for NIS60 within 3-4 days. The NIS60 must be paid cash at the time of delivery. If you live in a remote location, such as the West Bank, you would hve to collect your passport/s from the nearest office of "Aviv Shigur". The delivery service will contact you by phone to coordinate the delivery.
It may be possible to bring and collect the visas from our office in person in genuine emergencies and other urgent and exceptional circumstances at the sole discretion of the Embassy and by appointment only. If you have an emergency please contact us by e-mail immigration.telaviv@dfat.gov.au or by phone (03) 6935000 and explain your circumstances. If you lodge your passport in person by appointment please note that:
1- In most cases, the visa cannot be issued the same day; and
2- When the visa is issued, your passport will be delivered back to you door to door for the cost of NIS60 paid in cash to the delivery person. If you live in a remote location, such as the West Bank, you would have to collect your passport from the "Aviv Shigur" office nearest to you in Israel. The delivery service will contact you by phone to coordinate the delivery.
Please do not make final travel arrangements until you receive your passports/visas back from our office.